Intro:

Rafoo translates to rectify and repair. Tazaad means the difference and polarity. Rafoo e Tazaad would thus translate to removing polarities .

Conflicts are a part of life. The program trains its participants to handle conflicts with grace.

 You will learn:

1. Setting Rules First:

 1.1. For Yourself

• Respect and conflicts
• Setting Rules
• When and when not to back off?
• When and when not to take things personally?
• Setting Personal Values
• The Red Line or Lines

1.2. For Others:

• Setting Respect Lines
• Communication
• Values and Conflicts: bother knowing them
• Identifying Severity
• Counting Stakes

1.3. For the Conflict:

• Communicating the rules
• Manipulation
• Fear
• Ego Boundaries

2. Handling Conflict:

• Severity
• Stakes
• Stakeholders
• Mediation
• For third parties
• For Yourself
• For People who matter to you
• For Those Whom you Love

3. Outcomes:

• Result Extraction
• Living With The Outcomes!

 Duration: Four (4) hours x 02 days including question answers and short breaks.

 Professional Gains:

People learn the art of handing and managing conflicts.

 Additional Gains:

Either they become best people to avoid conflict or they become best people to tackle them.

 Feedback:

“We have become better people at handling conflicts. Sometimes gain from them.”